Cookie Policy
1. Introduction
Velnorenora (“we,” “us,” or “our”) uses cookies and similar technologies on our online store to support essential website functions, maintain shopping cart and checkout operations, understand website performance, and, where enabled and permitted, measure advertising effectiveness.
This Cookie Policy explains how these technologies work, the purposes for which they may be used, and the choices available to visitors. It should be read together with our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.
We aim to provide clear information about these technologies and to respect applicable privacy and consumer protection requirements in the United States.
2. What Are Cookies and Similar Technologies?
Cookies are small text files that a website may store in your browser or on your device when you visit a webpage. They can help maintain a shopping session, remember selected preferences, support checkout, and provide information about how a website is used.
Similar technologies may include pixels, tags, scripts, and browser or device storage. Depending on their configuration, these technologies may collect information about your browser, device, website activity, referral source, interactions with website content, and other technical information.
I. Session Cookies. These cookies generally remain active while your browsing session is open and are typically removed when you close your browser.
II. Persistent Cookies. These cookies may remain on your device until they expire or you remove them through your browser settings or other available controls.
III. Similar Tracking Technologies. Pixels, tags, and other technologies may communicate information about website activity to us or to service providers, depending on the technology and its configuration.
The information collected through these technologies may be associated with other information where permitted by applicable law and the relevant service configuration.
3. Categories of Cookies We May Use
The categories below describe the purposes for which cookies and similar technologies may be used. They do not mean that every category or technology is active on our website at all times.
I. Strictly Necessary Cookies. These technologies support essential functions, such as maintaining shopping cart contents, enabling secure checkout sessions, remembering necessary transaction information, and protecting website functionality. Where permitted by applicable law, these technologies may operate without optional-cookie consent when they are genuinely necessary to provide a service you request or to maintain website security.
II. Functional Cookies. These technologies may remember selected preferences and settings to provide a more consistent browsing experience. Their availability depends on the website features enabled and the applicable privacy requirements.
III. Analytics and Performance Cookies. Where analytics technologies are enabled, they may help us understand page visits, navigation patterns, website performance, and technical errors. This information may be used to evaluate and improve the usability and reliability of our online store.
IV. Advertising and Measurement Cookies. Where advertising technologies are enabled, these technologies may help measure advertising effectiveness, understand interactions with advertising content, or support advertising activities. Depending on the technology and applicable law, the processing of information for these purposes may require consent or provide an opt-out right.
V. Security and Fraud Prevention Technologies. Certain technologies may help detect suspicious activity, protect transactions, prevent misuse, and maintain the integrity of website operations.
4. Why We Use Cookies
We may use cookies and similar technologies for purposes consistent with the categories described in this policy.
I. Website Functionality. To maintain shopping cart contents, support navigation, and enable requested website features.
II. Checkout and Transactions. To support checkout sessions, preserve necessary transaction information, and help ensure that the ordering process functions properly.
III. Preferences and Usability. To remember relevant settings and improve the consistency of the browsing experience where these features are enabled.
IV. Performance and Diagnostics. To evaluate website traffic, identify technical issues, and understand how visitors interact with our online store.
V. Advertising Measurement. Where applicable technologies are enabled and their use is permitted, to measure advertising activity and understand interactions with advertising content.
VI. Security and Fraud Prevention. To help identify suspicious behavior, protect website operations, and support the security of transactions.
Cookies do not replace the need to provide accurate order, contact, and shipping information when making a purchase.
5. Cookie Consent and Preference Management
We provide or use appropriate mechanisms for managing cookie preferences where required by applicable law. The available choices may depend on your location, the type of technology involved, and the features enabled on our website.
I. Optional Cookies. Where consent is legally required, we will seek the appropriate consent before activating the relevant nonessential cookies or similar technologies. Visitors should be able to make the applicable choices through the consent mechanism provided on the website.
II. Essential Technologies. Technologies that are genuinely necessary to provide a requested service, maintain a shopping session, complete checkout, or protect website security may operate as permitted by applicable law without optional-cookie consent.
III. Changing Your Preferences. Where a cookie preference tool is available, you may use it to review or change your choices. If the website provides a cookie settings link or preference control, you may use that control to revisit the available options.
IV. Browser Controls. You may be able to block cookies, delete stored cookies, or configure your browser to notify you when cookies are placed. Browser controls vary by browser and device and may not manage every type of tracking technology.
V. Effects of Disabling Cookies. Blocking certain cookies may affect shopping cart functionality, checkout, saved preferences, and other website features. Removing stored cookies may also reset previously selected preferences.
We will not treat a general statement in this policy as a substitute for implementing any consent or preference mechanism required for the technologies actually used on our website.
6. Analytics, Advertising, and Information Sharing
When analytics, advertising, or measurement technologies are enabled, information may be collected directly by us or processed by service providers acting in connection with our online store.
Depending on the technology, information may include browser or device identifiers, pages viewed, interactions with website content, referral information, approximate location inferred from technical information, and interactions with advertisements.
I. Analytics Services. Information collected through analytics technologies may be used to understand website usage, evaluate performance, and identify opportunities to improve website functionality.
II. Advertising and Measurement Providers. Where advertising technologies are enabled, relevant information may be disclosed to providers for purposes such as measuring advertising performance, attributing website activity to advertising interactions, or supporting permitted advertising activities.
III. Service Provider Processing. Information may be processed by service providers to support website hosting, security, analytics, transaction operations, or other functions associated with our online store, subject to applicable requirements and the relevant service arrangements.
IV. Privacy Rights. Depending on your state of residence and the circumstances of the processing, applicable law may provide rights to access, delete, correct, or obtain information about personal information, or to opt out of certain sales, sharing, or targeted advertising. Where required, we will provide an appropriate method for submitting and processing these requests.
The legal meaning of terms such as “sale,” “sharing,” and “targeted advertising” depends on the applicable law and the circumstances of the processing. Not every disclosure to a service provider constitutes a sale or sharing under applicable privacy laws.
Please review our Privacy Policy for additional information about personal information handling and available privacy choices.
7. Browser Signals and Other Privacy Choices
Some browsers and privacy tools may transmit signals indicating a user's privacy preferences, including Global Privacy Control (GPC).
Where a signal is legally recognized and applicable to our processing activities, we will handle it in accordance with the relevant legal requirements. The effect of a browser signal may depend on the applicable law, the signal's technical implementation, and the processing activity involved.
Browser cookie settings alone may not control all technologies that collect or transmit information. Where required, additional controls may be made available through our website or other designated privacy request methods.
You may also contact us using the information in Section 10 if you have questions about cookie preferences or applicable privacy rights.
8. Cookie Retention and Data Security
Cookies and similar technologies may retain information for different periods depending on their purpose, configuration, and the service involved.
I. Retention Periods. Session cookies generally expire when the browsing session ends. Persistent cookies remain until their configured expiration or until they are removed. We do not assign one universal retention period to all cookies because different technologies serve different functions.
II. Retention Management. Where we control cookie settings, we aim to use retention periods appropriate to the relevant purpose. Service providers may apply their own configured retention periods, subject to applicable requirements and our arrangements with them.
III. Security Measures. We take reasonable measures to protect information handled through our online store. However, no website, storage system, or electronic transmission can be guaranteed to be completely secure.
IV. Removal of Stored Cookies. You may remove cookies through your browser settings where supported. Removing a cookie does not necessarily delete other information that we or a service provider may have collected or retained separately.
9. Relationship to Other Policies and External Services
This Cookie Policy forms part of the information we provide about our online store and should be read alongside our other applicable policies.
I. Privacy Policy. Our Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected, including applicable privacy choices.
II. Terms and Conditions. Our Terms and Conditions describe the general terms governing the use of our online store and transactions made through it.
III. Payment Policy. Our Payment Policy provides additional information about payment methods and payment-related procedures.
IV. External Services. Certain website features may rely on external service providers. Their technologies and processing practices may depend on the services enabled and the applicable configuration. Where additional disclosures or choices are required, we will provide them through the relevant website notices, settings, or applicable policies.
10. Contact Information
If you have questions about this Cookie Policy, cookie preferences, or a privacy-related request, you may contact Velnorenora using the following information.
Velnorenora Customer Service
Address: 5-416-1 Daikin-daira, Matsudo-shi, Chiba 270-0006, Japan
Telephone: +81 47-366-3111
Email Address: client@velnorenora.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Please provide sufficient information to help us understand and respond to your inquiry. We may request additional information when reasonably necessary to verify a privacy request or protect personal information.
11. Changes to This Cookie Policy
We may revise this Cookie Policy when our website features, technology configuration, information practices, or applicable legal requirements change.
The updated policy will be published on this page. We encourage you to review it periodically to understand how cookies and similar technologies may be used on our online store.
12. Related Policies
For additional information about our business practices, customer services, and online transactions, please review the following pages on our website.
